By Email - email@example.com
By Chat - Front page of our website click the "red chat icon" on the bottom right (Everyday Hours: 10am-6pm EST)
If experiencing any issue, unplug and replug the device power and try again. If it persists, email firstname.lastname@example.org with all the necessary details (pictures, order#, name, box mac address, description of issue, etc)
Thank you for your ongoing support!