Contact Us

Hours Of Operation (Eastern Standard Time)
Mon-Fri: 8am-9pm
Sat-Sun: 12pm-5pm with limited availability
Canadian Statutory Holidays: 12pm-5pm with limited availability

If experiencing any abnormal issues such as channels not aligning, empty guide, etc: unplug the tv box power cord for AT LEAST 5-10 minutes, then plug back in and retry!

By Live Chat - On our website, click the red "Chat with us" icon on the bottom right of the page - press "I am an existing customer", then fill out the form for us to accurately and quickly assist you!
Please note: at times chat may not be available. Please email us and we will get back to you in a timely manner ASAP!

By Contact Form: