By Email - firstname.lastname@example.org
By Chat - Front page of our website click the red "Chat with us" icon on the bottom right
(Everyday Hours: 8am-10pm EST)
If experiencing any issue, unplug and replug the device power and try again. If it persists, email email@example.com with all the necessary details (your name on the order, tv box mac address, description of the issue, etc)
Thank you for your ongoing support!