FAQ

How do I renew my live TV subscription?

Renew your subscription by ordering here with the same name as your original order: https://canadatvboxes.ca/products/live-tv-subscription

 

What is the Adult Password in the live TV subscription (channels with lock icon)?

The adult password is 6996

The Premium TV Box default pin for settings is 0000

 

Do you have a channel list?

We do not have a channel list due to the huge quantity of channels, we have ALL Canadian, ALL USA, ALL Sports & PPV channels, as well as channels from all over the world

English - Spanish - Italian - Portuguese - Polish - Indian - Greek - South asian & MUCH MORE!

 

Do I need a 4K or Smart TV for this to work?

Nope! All you need is a TV with an HDMI connection!

 

Do I need internet for this to work?

Yes, internet is required. The box can be connected with Ethernet (Wired) or with Wi-Fi.

 

Will this box ever go down - will I need reprogramming?

No! These boxes are equipped with OTA Automatic Updating. The newest content will be viewable on your box as soon as it is available via our subscription!

 

What internet speed is required?

You must have 50mb minimum download speed to the box to be able to use the live tv subscription however movies/tv shows on demand work on low connection speeds.

  

Do I need a box for every TV in my house?

Yes, you will need one box per TV and one subscription per box. We have an automatic buy one get one 25% off deal when adding more than one box to your cart!

 

Do I need a subscription for each box?

Yes, you need one subscription per box!

 

Is there free shipping?

YES! We ship FREE to all CANADA AND USA addresses! Fast & Safe from Canada! 1-5 Day delivery within Canada, 1-8 day worldwide.

 

Is there any warranty?

Each tv box purchased through us includes a 1 year warranty. Don't worry about being sent to a 3rd party or a manufacturer - we deal directly with you for your convenience.

 

Is there a return policy?

You can view our return policy by clicking "Shipping/Returns" at the top of the page. We offer a 30 day money back guarantee