FAQ

How do I renew my TV subscription?
Renew your subscription by ordering here with the same name as your original order: https://canadatvboxes.ca/products/tv-subscription

Do you have a channel list?
We do not have a channel list due to the huge quantity of channels, we have TONS of Canadian, USA, Sports & International channels from all over the world

English - Spanish - Italian - Portuguese - Polish - Indian - Greek - South Asian & MUCH MORE!

 

Do I need a 4K or Smart TV for this to work?
No! Our TV Boxes work on ANY TV with an HDMI connection!

 

Does this TV Box work in the USA or other countries?
Yes! You can use the TV Box anywhere in the world with internet!

 

Do I need internet for this to work?
Yes, internet is required. The TV Box can be connected with Ethernet (Wired) or with Wi-Fi.

 

What internet speed is required?
You must have 50mb minimum download speed to the tv box to be able to watch live streams seamlessly, however movie/show playback will work on low speeds.

 

Will this box ever go down - will I need reprogramming?
No! These boxes are equipped with OTA Automatic Updating. The newest content will be viewable on your box as soon as it is available via our subscription!

   

Do I need a box for every TV in my house?
Yes, you will need one TV Box per TV and one subscription per TV Box. We have an automatic buy one get one 25% off deal when adding more than one TV Box to your cart!

 

Do I need a subscription for each box?
Yes, you need one subscription per TV Box!

 

Is there free shipping?
YES! We ship FREE to all CANADA AND USA addresses! Fast & Safe from Canada! 1-5 Day delivery within Canada, 1-8 day worldwide.

 

Is there any warranty?
Each tv box purchased through us includes a 1 year warranty. Don't worry about being sent to a 3rd party or a manufacturer - we deal directly with you for your convenience.

 

Is there a return policy?
You can view our return policy by clicking "Shipping & Returns" at the top of the page. We offer a 30 day money back guarantee